C.R. Brown is an award winning multi-disciplinary designer.

I have strong visual design experience working in complex UX platform environments, and nascent product design spaces, using design as a tool to drive product strategy. I craft beautiful designs and delightful, useful, and usable experiences; I have significant experience in visual design, interaction, and product design.

I am a seasoned communicator and storyteller helping others to grasp the extent of a problem, build empathy for the end user, and support my design thesis.

Experience

Amazon
2015 - 2024, UX Design Manager Worldwide Prime

The Home Depot
2010 – 2015, Lead User Experience Designer

Self Employed
designer, creative director, 1999 – 2010

Early Career
1990 - 1998, IBM, Target, and Best Buy.

I managed retail store teams and exceeded sales goals by developing strong client relationships and management skills.

Visit me on LinkedIn

Skills

Design Tools:
Figma, Sketch, Adobe Suite, Invision

Prototyping:
HTML, CSS, JavaScript, Axure

Design System:
Creation, implementation, and governance

Research Tools & Methods:
Usability, Surveys, Interviews

Mentoring & Coaching; Cross-Cultural Collaboration Visit me on ADPList

Adaptability & Resilience; Conflict resolution

Visit me on Skillshare

Testimonials

"CR is great at exploring the nuances and potential implications of design decisions. He brings a deep expertise to discussions … and is always thinking of the larger picture for both internal and external customers."

"Hands down, CR is always looking for the best customer UX experience/solution. CR's in-depth knowledge allows him to suggest existing solutions, simpler designs, or outright push back on business ideas that are not customer-focused."

"CR really shines in Prime UX office hours. He quickly grasps the potential +/- of each project that comes in, offers solutions-oriented feedback, and makes sure people have useful takeaways. He's a fierce advocate for the customer, helping business partners focus (and re-focus) on the customer's needs. He also shines at morale: birthdays, happy hours, team events."

"He is calm, insightful, and works well under pressure. He is trusted by those he works with and finds a way to deliver quality results in a timely fashion - even when the situation is chaotic and those around him are not calm. When faced with difficult problems (and people) he "finds a way" to solve problems."

"When I’ve worked with CR I’m impressed by how he thinks holistically about the customer experience. He also strongly advocates for the customer even when it’s not popular. He has helped me think more broadly about customer experiences, which has influenced tests I’ve run.”

"CR has a knack for knowing exactly what is right for the customers. He always thinks in terms of systems/processes instead of projects/deliverables. I am heavily influenced by how CR works on solving problems and earning trust with partners/stakeholders and try to do the same. His thirst for wanting to know the customers is really amazing as well."